Privacy policy

Privacy Policy

Last Updated: July 2026

Welcome to Kids Company! We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website or make a purchase.

📋 Information We Collect

To provide you with a smooth and premium shopping experience, we collect specific details when you interact with our store.

Category What We Collect Why We Collect It
Contact Details Name, shipping/billing address, phone number, and email. To process your orders, arrange delivery, and send order updates.
Financial Details Payment method, JazzCash/EasyPaisa details, or bank info. To process your payments securely or issue approved refunds.
Device Information IP address, browser type, and timezone (via Cookies). To load the site accurately for you and prevent fraudulent orders.
Transaction History Items viewed, added to cart, or purchased. To provide customer support and recommend relevant toys.

🤝 How We Share Your Information

We do not sell your personal information to anyone. We only share it with trusted third parties to help us provide our services to you:

  • Shopify: Our store is hosted on Shopify. They process your data securely to keep our website running.

  • Courier Partners: We share your name, phone number, and address with local logistics partners (e.g., Leopard, Trax, CallCourier) to deliver your toys to your doorstep.

  • Payment Processors: To securely process your prepaid orders or refunds.

  • Legal Compliance: We may share information if required by Pakistani law to protect our rights or prevent fraudulent activity.

🛡️ Security & Retention

We use industry-standard security measures provided by Shopify to protect your personal information. We retain your order history and contact details only for as long as necessary to fulfill our business operations, handle any warranty/return claims, and comply with legal obligations.

👶 Children's Data

While Kids Company sells toys and products for children, our website is intended for use by adults. We do not knowingly collect personal information directly from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

⚙️ Your Rights & Choices

You have full control over your personal data:

  • Opt-Out: You can unsubscribe from our marketing emails or promotional SMS at any time by clicking the "Unsubscribe" link or contacting our support.

  • Update Information: You can correct or update your shipping address and contact details by logging into your account or reaching out to us.

  • Delete Data: You can request the deletion of your personal data from our records, subject to certain legal exceptions.

📞 Contact Us

If you have any questions about this Privacy Policy, your data, or if you need assistance, our support team is always here to help!